Thank You Upsell allows you to recommend additional products after a customer completes an order.
Thank You Upsell is available with PickPair Pro.
1. Open PickPair
- Log in to your WordPress Dashboard.
- Click PickPair in the left-hand menu.
- Open Campaigns.
- Click + Create Campaign.
2. Choose the Campaign Type
- Select Thank You Upsell.
- Click Create Campaign.
3. Name Your Campaign
- Enter a campaign name for internal reference.
Examples:- Post-Purchase Accessories
- Thank You Warranty Offer
- Customer Exclusive Offer
- Click Continue.
The editor includes four steps: Products, Offer, Design, and Rules.
4. Configure the Trigger
The trigger determines when the thank-you offer will appear.
- In Step 1: Products, locate Trigger.
- Under Type, choose:
- Any Order – displays the offer after every order.
- Specific Products – displays the offer when selected products are purchased.
- Category Based – displays the offer when products from selected categories are purchased.
- If you select Specific Products, search for and select the trigger products.
- If you select Category Based, select the required product categories.
5. Select Offer Products
- Under Offer Products, search for and select one or more products.
- Customers can browse and add these products from the thank-you page.
6. Configure the Offer
- Click next to go to Step 2: Offer.
- Under Pricing Strategy, choose:
- No Discount – sells the offer at its regular price.
- Percentage – applies a percentage discount.
- Fixed Amount – subtracts a fixed amount from the offer price.
- Enter the discount percentage.
- Enter the discount amount.
- Review the updated pricing in the preview.
7. Customize the Design
- Click next to go to Step 3: Design.
- Expand Display Settings.
- Enter the Section Title.
- Enter a short Description.
- Enter the Button Text.
- Choose the display position:
- Before Thank You
- Thank You
- Before Order Table
- After Order Table
- Expand Colors & Styling to customize the primary, background, text, and button text colors.
- Adjust the corner radius.
- Expand Typography to adjust heading, subheading, and body font sizes.
- Review the preview on the right-hand side.
8. Configure Visibility Rules
- Click next to go to Step 4: Rules.
- Under customer order conditions, choose:
- Everyone
- Returning Customer
- Custom Order Count
- For Custom Order Count, choose an operator and enter the required number of orders.
- Select the order statuses that should be counted.
- Enable First Order Only if required.
9. Configure Advanced Rules
- Set the Priority of the campaign.
- Enter a View Count Limit if required.
- Click Show Advanced Rules to configure:
- Min order total
- User roles
Leave these settings empty if the offer should be available to all qualifying customers.
10. Schedule the Campaign
- Click Show Scheduling if the campaign should run during a specific period.
- Set the Start date.
- Set the End date.
Leave Scheduling disabled if the campaign should run continuously.
11. Publish the Campaign
- Review all settings and the preview.
- Click Save Draft to save without activating the campaign.
- Click Publish Campaign to make the campaign live.
At least one offer product must be selected before publishing.
12. Test the Campaign
- Place a qualifying test order.
- Open the order confirmation or thank-you page.
- Confirm that the upsell appears in the selected position.
- Check the title, description, products, prices, and discount.
- Test the offer button.
- Confirm that the selected product is added correctly.
- Verify the minimum order and visibility conditions.
- Confirm that the campaign does not appear for non-matching orders.Thank you /next order coupon
Before adding coupon
After adding coupon
